Last Updated: July 2, 2025
Thank you for shopping at Lyvair Tech. We strive to provide quality products and excellent service. If for any reason you are not completely satisfied with your purchase, please review our Return and Refund Policy outlined below.
Interpretation and Definitions
Interpretation
Words with capitalized initials have meanings defined under the following conditions. These definitions shall apply regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Policy:
- Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Lyvair Tech.
- Goods refer to the products offered for sale on our Website.
- Orders refer to a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Lyvair Tech, accessible at www.lyvairtech.com
- You means the individual or legal entity accessing or using our Service.
Your Order Cancellation Rights
You may cancel your order within 30 days of receiving the Goods, without providing any specific reason.
To exercise your right of cancellation, please notify us clearly via:
- Email: info@lyvairtech.com
- Contact form: www.lyvairtech.com/contact-us
Upon receiving your returned item(s), we will initiate a refund within 14 business days using your original payment method. You will not be charged any additional fees for this reimbursement.
Conditions for Returns
To be eligible for a return, please ensure that:
- The item was purchased within the last 30 days
- The item is in its original packaging and condition
Returns are not applicable to:
- Customized or personalized items
- Perishable goods or items with an expired shelf life
- Items unsealed after delivery that are not suitable for return due to hygiene or health protection
- Goods that have been mixed inseparably with other products after delivery
We reserve the right to decline any return that does not meet the above conditions, at our sole discretion. Sale items are non-refundable unless required by law.
Returning Goods
You are responsible for the shipping cost and risk of returning the item(s) to us. Please get in touch with us first for the return address before initiating a return.
We recommend using a trackable and insured shipping method. We cannot guarantee receipt of returned Goods without valid tracking or delivery confirmation.
Gifts
If the item was marked as a gift during purchase and shipped directly to you, you will receive a gift credit for the value of the return. A gift certificate will be emailed to you once the returned item is received.
If the item was not marked as a gift or shipped to the gift giver, the refund will be issued to the original purchaser.
Contact Us
If you have any questions regarding this policy, please contact us via:
- Email: info@lyvairtech.com
- Contact form: www.lyvairtech.com/contact-us
